InPart 1 of this series, we addressed why the user experience (UX) of a procure-to-pay (P2P) solution is important, and why we have dedicated so much time to the topic. The reality is that if a user does not use a solution to do their job, the solution does not generate value. And the ultimate key to adoption is the user experience. That’s why many IT companies are beginning to invest significantly in providing a user interface that provides users the optimal experience to do their job.
That’s also why we are providing you with the information to help you identify who those companies are. This startedin Part 2, where we noted that there is not just one optimal user interface for an optimal user experience. There are multiple user interfaces, one per role. In our last article, we described the key aspects of these for the more casual roles — the casual buyer, the admin or IT supporter, and the supplier. Today, we tackle the requirements for the professional, full-time procurement buyer, which are predictably much more extensive.